Contact

 

Don’t be a lemon! Get in touch

 

Fancy sending me a comment about something you’ve seen or read on my website? Or are you interested in talking to me about a project you have in mind?

Whatever it is, please drop me an e-mail at charliepatman.art@gmail.com, and I’ll get back to you as soon as possible.

I welcome all comments and questions and look forward to hearing from you.


Shipping & Refunds

For digital prints I am able to ship world wide by using Prodigi, a UK based company, as my print supplier. All prints destined for a UK address are shipped free of charge. For international destinations, a flat shipping fee will be applied at checkout.

Using the “Shipping Calculator” on the product page will also calculate any shipping tax that may be applied to your order. This is non-refundable and varies depending on what your country’s current tax rates are.

Items will be submitted for printing within 24 hours of your payment being recieved. They will then be shipped within 2-3 working days. Delivery times vary depending on where your item is to be sent to, but UK deliveries should be expected within 5 working days, and international deliveries within 2 weeks.

All items are sent by recorded delivery and once I have been issued with a tracking number I will forward this to you so you can track your order.

For commissions and personalised pieces, I request a 25% deposit be made upon confirmation of the commission work. Once completed and with the final seal of approval from you, I will request the remainder of the agreed price to be paid. Your artwork will then be processed and shipped once payment has cleared into my account and you can expect the same delivery turnaround times as detailed above.


If you are at all unhappy with your product or it has been damaged in transportation, please contact me so we can arrange a refund or replacement product for you. I will do my best to recompense you however I can.

Please also contact me should you have any questions or queries about the shipping process.

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